The quality management system "ELTIKON" covers the following activities:
- development of pre-project (pre-investment) documentation;
- performance of functions of the general designer;
- development of project documentation for construction projects;
- development, production and maintenance of automated process control systems (APCS).
In carrying out its activities, ELTIKON fulfills the mandatory requirements and expectations of all interested parties, ensuring the stable economic situation of the organization; provides the quality of its products as the highest priority and guarantee of reliability and safety of construction projects and automated process control systems.
The main intentions in the field of quality:
- compliance with the requirements of MS ISO 9001: 2008 (STB ISO 9001-2009);
- maintaining product quality at a level that satisfies customer requirements and mandatory regulatory requirements;
- stable economic position due to the quality of its products and the image of the organization as a reliable partner;
- continuous improvement of the quality management system and improvement of its effectiveness.
Principles of the quality management system "ELTIKON"
The basis of the company "ELTIKON" laid eight principles of quality management, covering all processes and activities carried out in the framework of the QMS:
1. Customer orientation.
The success of "ELTIKON" largely depends on consumers. That is why the organization must understand the current and future needs of consumers, fulfill their requirements and strive to exceed their expectations.
2. Leadership Leader.
The head establishes the unity of purpose and direction of the organization. That is why it must create and maintain an internal environment in which employees can become fully involved in the activities to achieve the goals of the organization.
3. Involving people (staff).
Employees of all levels are the essence of the organization. That is why their full involvement allows their abilities to be used for the benefit of the organization.
4. Process approach.
The desired result is achieved more efficiently when activities and related resources are managed as processes.
The implementation of this principle is the implementation by an enterprise of activities aimed at:
- systematic identification of activities required to achieve the desired result;
- establishing clear responsibility and accountability for managing key activities;
- analysis and measurement of the ability of key activities;
- identifying relationships between key activities within and between departments of the organization;
- focusing on those factors that will improve key activities of the organization, such as resources, methods and materials;
- assessment of risks, consequences and effects of activities on consumers, suppliers and other interested parties.
5. System approach to management.
The identification, understanding and management of interrelated processes as systems contribute to the effectiveness and efficiency of an organization in achieving its goals.
6. Continuous improvement.
The constant goal of the organization is to continuously improve its activities.
7. Decision making based on facts.
Effective solutions are based on the analysis of data and information.
8. Mutually beneficial relationship with sellers.
An organization and its suppliers are mutually dependent and mutually beneficial relationships between them increase the ability of both parties to create values.